Introduction
As part of its activities, ECLAIX, whose head office is located at 314 CHEMIN DE LA PIGHIERA SUPERIEUR, 06440 L’ESCARENE, collects and processes information, some of which is classified as “personal data.”
Personal data
On the website https://eclaix.com/en/, two types of data may be collected:
- Data transmitted directly
This data is provided directly by you, via a contact form, direct email contact, or content download. The following fields are mandatory in the contact form: “First and Last Name,” “Company or Organization,” and “Email.” - Data collected automatically
During your visits, and once you have given your consent, we may collect information of the “web analytics” type relating to your browsing, the duration of your consultation, your IP address, and your browser type and version. The technology used is the cookie.
Use of Data
The data you transmit directly is used to contact you and/or process your request. The “web analytics” data is collected anonymously (by recording anonymized IP addresses) via Google Analytics and enables us to measure the audience of our website, page views, and possible errors in order to constantly improve the user experience.
This data is used exclusively by ECLAIX, which is responsible for processing the data, and will never be transferred, sold, exchanged, or shared with third parties, nor used for purposes other than those described above.
Legal Basis
Personal data is collected only after the user has given their explicit consent. This consent is validly obtained when the user submits a contact form.
Data Retention Period
Your personal information is retained by ECLAIX only for the period necessary to fulfill the purpose of the collection, as described above, which in any case shall not exceed 365 days.
Cookies
Do we use cookies?
Yes. Our cookies improve access to our site and help identify repeat visitors. Additionally, our cookies enhance the user experience through tracking and targeting user interests. However, the use of cookies is in no way linked to any personally identifiable information on our site.
Here is the list of cookies we use and their purpose:
- Google Analytics Cookies: Web analytics
- GDPR Cookie Compliance: Stores your acceptance of cookies so you are not prompted again on your next visit
Your Rights Regarding Personal Data
Subject to the limits and provisions set by law, you have rights regarding the data concerning you (Articles 15 to 20 of the GDPR). These rights include:
- The right to obtain confirmation that your data is being processed by ECLAIX and information on how it is processed
- The right to access your data
- The right to rectify any inaccurate or incomplete data
- The right to request deletion of data that no longer needs to be retained
- The right to decide how your data should be handled after your death, with a trusted third party certified by the CNIL
- The right to restrict processing if your data is used
- The right to be notified about updates to your data
- The right to portability of data you have provided using automated processes
- The right to object, for legitimate reasons, to the processing of your data or simply to commercial prospecting
To exercise these rights, you must prove your identity and submit your request by email to: contact@eclaix.com
Right to Rectification of Data
Under this right, you may request the rectification, updating, blocking, or deletion of data about you that may be inaccurate, erroneous, incomplete, or outdated.
You may also define general or specific instructions regarding the handling of your personal data after your death. Where applicable, the heirs of a deceased person may request that their relative’s death be taken into account and/or that necessary updates be made.
Right to Object
This right can be exercised in one of the following two situations:
- When the exercise of this right is based on legitimate grounds
- When the exercise of this right aims to prevent the collected data from being used for commercial prospecting
Response Time
ECLAIX undertakes to respond to your request for access, rectification, objection, or any other additional information within a reasonable timeframe, which shall not exceed 1 month from receipt of your request.
Consent
By using our website, you consent to our privacy policy.
