{"id":1340,"date":"2025-02-21T11:40:14","date_gmt":"2025-02-21T11:40:14","guid":{"rendered":"https:\/\/eclaix.com\/faq\/"},"modified":"2025-07-31T10:33:12","modified_gmt":"2025-07-31T10:33:12","slug":"faq-outdoor-lighting","status":"publish","type":"page","link":"https:\/\/eclaix.com\/en\/faq-outdoor-lighting\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”643″ bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”6%” constrain_group_1=”yes” bottom_padding=”6%” top_padding_tablet=”20%” bottom_padding_tablet=”25%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” color_overlay=”rgba(15,40,73,0.9)” overlay_strength=”0.8″ 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border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h1″ text_color=”#ffffff” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”OUR OUTDOOR LIGHTING FAQ” text_direction=”default”][\/split_line_heading][vc_column_text css=”” text_direction=”default”]All the answers to your questions for reliable and durable aquatic lighting<\/em><\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” 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row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][nectar_animated_shape shape_color=”#dab239″ width_desktop=”12vw” width_tablet=”12vw” width_phone=”32vw” animation=”grow-in” animation_easing=”default” animation_movement_type=”transform_y” position_desktop=”absolute” translate_y_desktop=”-50%” translate_x_desktop=”-50%”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ line_reveal_by_space_text_effect=”default” content_alignment=”center” mobile_content_alignment=”center” link_target=”_self” text_content=”Learn everything about our aquatic lighting” text_direction=”default”][\/split_line_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”1%” bottom_padding=”5%” left_padding_desktop=”13%” constrain_group_2=”yes” right_padding_desktop=”13%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][toggles style=”minimal_shadow” accordion=”true” accordion_starting_functionality=”default” border_radius=”20px”][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”What are the delivery times for Eclaix submersible lighting solutions?”][vc_column_text css=”” text_direction=”default”]The delivery times for Eclaix aquatic lighting products vary depending on the project. In general, you should allow between 2 and 5 weeks<\/strong> for the manufacturing and shipping of your order. For a more precise estimate based on your specific needs, please contact us<\/a>.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you offer technical support for installation and commissioning of pool lights?”][vc_column_text css=”” text_direction=”default”]Yes, we provide technical support for the installation and commissioning of our aquatic lighting. Our teams are available 5 days a week to advise you<\/strong> and answer your questions. A pre-study sheet can also be sent on request to help identify your requirements and determine the most suitable outdoor pool luminaires.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you offer tailor-made solutions for specific projects?”][vc_column_text css=”” text_direction=”default”]Yes, we offer customized aquatic lighting solutions<\/a> for your specific projects. We can carry out lighting studies with 3D simulations if you provide us with your pool plans in DWG format<\/strong>. We can also assist you with relamping projects and recommend bespoke aquatic lighting tailored to your needs.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”How does Eclaix after-sales service work?”][vc_column_text css=”” text_direction=”default”]Our after-sales service is available to assist you whenever needed. If you encounter a problem with your pool lighting, here are the steps to follow:<\/p>\n